Shipping policy

FREE Delivery in Romania for orders starting from 200 lei. 

BIKE delivery inside Bucharest. 

  • Delivery cost 15 lei inside Romania
  • You will receive our package within 3 days. Actually, unless there are exceptional circumstances you will receive your package the next working day. 
  • The delivery service works 9-17 – think whether you can be reached during those hours

We also deliver inside the EU. Please contact us before placing an order so that we can give you a shipping quote. 

Payment

We encourage you to pay by card, it is 3D secured via our partners at Twispay, however payment upon delivery is also an option that we offer. You can choose this during checkout. 

 

Complaints

If you are having issues with what we sent, please contact us within maximum 3 working days after you get the package. Mistaking is human, and although we try our best to avoid issues, whenever they arise, contacting us is the fastest way to solve a situation. We're here to help!